‘What a great service. You both looked after me during the whole process of purchasing the car. Totally hassle free from start to finish. All paper work dealt with too. Every thing you said you were going to do was done. Loved dealing with you. Who wants to go to a large dealership, never again. Very many thanks’
“We just want to say what a great experience purchasing the Honda from you was. You were so easy to deal with and made us feel so at ease. We love the Honda, it's so comfortable to drive and it looks good too!!”
What a service! Annie and Matt are something that I never thought existed...honest car dealers who do what it says on the tin. A first class, straightforward and honest experience from the first contact to driving the car away. Highly recommended, I just wish you were nearer!!
Annie and Matt were very professional when selling what is our 3rd Micra. They made the transaction so easy. As said in previous comments they could teach others in the trade a lot in customer service. Thanks for showing us how selling cars should be done
Annie and Matt seem to have hit the appropriate balance between a professional and friendly approach throughout the whole process, from the initial telephone call, through the admin side of the sale, to the aftersales concern with customer satisfaction. From our experience we feel we can recommend this Ted Austin Ltd to any potential car purchasers.
How refreshing!....to actually deal with people selling a car who care!! From the first enquiry over the phone to the completion of the sale...1st class/ straightforward and honest! Oh and the car is spot on, (my wife is very pleased with her new motor).....totally as advertised!! Highly recommend both Annie and Matt!
First class customer service cannot recommend Annie and Matt highly enough from first conversation with Annie who put my mind at ease as I was looking for a car for my mum to actually purchasing the car, and then the after care service. Would definitely recommend to anyone looking for a car. Very professional and more importantly open and honest.
I was extremely impressed with the care and service that we received right from the initial phone enquiry to the moment we picked up the keys and the car. Annie & Matt have done an incredible job in proving that buying a used car doesn't need to be a daunting and worrying experience. The service all through the buying process was clear and thorough. Magnificent, a credit to them both. A lovely car that has made my Son a very happy young man. Thank you again. I left feeling that it had been an enjoyable experience. Will keep you in mind for son number two !!
Lovely couple, extremely helpful and thorough. No sales pressure and spent time going through everything with us. Would recommend.
Very happy with the service from Annie and Matt. Hassle free and everything sorted out there and then. Very professional and highly recomended. Thank you both